Returns & Exchanges

At DRAE COLLECTION, we strive for perfection in every piece, but if your order isn't quite right, we offer a 30-day return policy for all unworn and tagged items. Our streamlined process ensures your exchange or refund is handled with the same care we put into our designs.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging, ensuring all designer tags remain attached and the garment is in its original condition.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, your refund or store credit will be processed within 5-7 business days.